Pros Plumbing Services ,Corp

I had a great experience with Pros Plumbing Services. The team was professional, punctual, and very knowledgeable. They quickly identified the problem and fixed it efficiently, leaving everything clean and working perfectly. Their customer service was excellent, and I really appreciated their honesty and fair pricing. I highly recommend them and will definitely contact them again if I need plumbing services

I called for an estimate and the person on the phone was rude. Very unprofessional treatment on the phone. Makes a person wonder what quality of work they do if they can’t even handle a phone call. I read your response and to be clear and accurate. You offered to set an appointment. I asked if it can be done at 4pm. You said you could not and hung up without letting me reply and ask for an appointment. I understand that companies get busy. You are the owner and if you had an employee treat someone over the phone, like you treated me, you would take issue with it. This is why many companies record phone interactions. So that management can monitor the quality of service. I will say to you. I’m not your employee that you can be rude to and simply hang up. There is a thing called courtesy and manners. Both of which you did not display. Take time to reflect and treat people better.

Called this company on a holiday and they showed up within two hours to help with the leaking main pipe from our meter. Highly recommend as they were very easy and transparent to deal with and professional. They arrived exactly when they promised even with it being a holiday. Will definitely use them again.