Gutter Cleaning and Installation
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Serves within 30 minutes drive from Covington
I feel that the work itself is good and the price is good. However, my biggest complaint is how long it takes to get the work done and no one at the company seems to be on the same page. They installed a new gutter, facia, and soffit in the front of our house about 6 weeks past their estimate of when it would get done. When we paid to have the same work done on the back, we were told the lead time was 2 weeks. They finally showed up 7 weeks later after I started calling and asking about it. They replaced only the gutter, not the soffit or the fascia. When we called about the work not being finished, the man we spoke to said “We’ve never done soffit.” We’ve been told someone will give us a call back on 3 separate occasions but have yet to receive a return phone call. Again, I felt that the work itself was good but I would not recommend for anyone in need of work done quickly. Adding this part to my review since I can’t reply directly to the owner’s response: The account is not under this email. As stated, we’ve called several times and have not received a call back from even one person we spoke with.
I cannot recommend Cincy Gutter Boys enough. Incredibly fair prices, great work, super communicative and friendly - we had Brandon, Austin, and Ryan tackling our project here and we couldn't be happier with the results. Nevermind the obvious need for a fresh coat of paint - the work they did for the gutters on both sides of the house, our front porch downspouts, and soffit repair is excellent. Our thanks to the Gutter Boys and Brandon, Austin, and Ryan for a hell of a job well done.
$200, sent a whole crew out to clean my gutters, messed around out here for an hour, half finished the job, then left. A nice local guy finished the other half for free in 20 minutes with his buddy. Never again will I call this company.